iq888 Terms and Conditions

1 Eligibility

To register and use the iq888 platform, you must meet all of the following requirements:

• You must be at least 21 years of age. iq888 does not permit players under 21 to register or participate in any real money gaming activity on the platform.
• You must be physically located in the Philippines at the time of play. iq888 is operated for and directed at players in the Philippines.
• You must not be subject to any legal prohibition that would prevent you from participating in online gaming under applicable laws.
• You must be registering as an individual acting on your own behalf — not as an agent, representative, or on behalf of any third party.
• You must not already hold an active iq888 account. Each person is permitted one account only.

iq888 reserves the right to request proof of age, identity, or location at any point. Accounts found to be held by persons who do not meet these eligibility requirements will be suspended and any funds may be withheld pending review.

2 Account Registration and Verification

When you register an account with iq888, you agree to provide accurate, current, and complete information. You are responsible for keeping your account details up to date. Providing false information at registration or during any subsequent verification is a breach of these terms and may result in immediate account closure.

iq888 applies a Know Your Customer (KYC) verification process before real money play, deposits, and withdrawals are permitted. This requires you to submit valid identification documents — typically a government-issued ID — and may include proof of address or other documentation as required. Identity verification may also be requested at other points during your account activity.

• You are responsible for maintaining the security of your account login credentials, including your username and password.
• You must not share your account credentials with any other person.
• You should enable all available security features, including OTP (one-time password) verification where offered.
• If you suspect unauthorised access to your account, you must notify iq888 customer support immediately.

iq888 is not liable for losses resulting from unauthorised access to your account where you have failed to maintain appropriate security over your credentials.

3 Deposits and Withdrawals

All transactions on iq888 are denominated in Philippine Peso (PHP). The platform supports local Philippine payment channels including bank transfer and e-wallets. No currency conversion is applied at any point during your transactions on iq888.

• Deposits must be made from payment accounts held in your own name. Third-party deposits are not accepted.
• Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of transaction.
• Withdrawal requests are processed subject to completed KYC verification. Requests from accounts with incomplete verification will not be processed until verification is concluded.
• iq888 does not accept credit cards or cryptocurrency as payment methods for deposits or wagering.
• Processing times for withdrawals depend on the payment channel selected and are displayed within the withdrawal section of your account.

iq888 reserves the right to conduct additional checks on deposits or withdrawal requests if there are reasonable grounds to suspect irregularity, fraud, or a breach of these terms. During such checks, the relevant funds may be held temporarily.

4 Gameplay Rules

iq888 offers slots, live casino, sports betting, fish games, and eBingo. Each game category is subject to its own specific rules, which are displayed within the relevant game interface. By participating in any game on iq888, you agree to the rules applicable to that game as displayed at the time of play.

• All game outcomes are determined by certified random number generation (RNG) systems or, in the case of live casino, by real-time dealer action. iq888 does not manipulate game outcomes.
• Bets placed and confirmed are final. iq888 does not reverse settled bets except in cases of a verified technical error that materially affected the outcome.
• In the event of a technical fault during a game session, iq888's decision on the handling of the affected session is final, subject to the platform's internal dispute process.
• Sports betting odds are subject to change up until the point a bet is confirmed. The odds displayed at confirmation are the odds that apply to your settled wager.

iq888 reserves the right to void bets or game results if it determines that irregular activity, system errors, or violations of these terms affected the relevant session.

5 Bonuses and Promotions

iq888 may offer bonuses, promotions, and other incentives to players from time to time. Where such offers are available, the specific terms — including eligibility requirements, wagering requirements, eligible games, and expiry dates — will be stated within the promotion details at the time the offer is presented.

• Bonuses are awarded to eligible accounts only. iq888 reserves the right to determine eligibility at its discretion.
• Bonus funds and winnings derived from bonus play are subject to the wagering requirements specified in the relevant promotion.
• Attempting to abuse bonus offers — including through multiple account registrations, coordinated play, or other methods designed to circumvent the intent of a promotion — is a breach of these terms and may result in account closure and forfeiture of related funds.
• iq888 reserves the right to modify, suspend, or discontinue any promotion at any time, with reasonable notice where possible.

6 Responsible Gaming

iq888 is committed to providing a safe gaming environment. The platform is intended for entertainment, and we encourage all players to approach gaming with that in mind. Gaming involves real financial risk — there is no guaranteed return and no strategy that eliminates the possibility of loss.

• Players are encouraged to set personal limits on their gaming activity, including deposit limits and time spent playing.
• If you feel that your gaming activity has become a problem, we encourage you to self-exclude or contact our support team to discuss available options.
• iq 888 does not target players who have self-excluded or who have indicated that they wish to reduce their activity.
• The Responsible Gaming page contains practical guidance on managing your gaming activity, recognising warning signs, and accessing support resources.

iq888 enforces a strict 21+ age requirement. Age verification is completed during the KYC process and is a prerequisite for real money play on the platform.

7 Prohibited Conduct

The following activities are strictly prohibited on the iq888 platform. Engaging in any of these behaviours constitutes a material breach of these terms and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where appropriate:

• Registering more than one account, whether under your own name or any alias.
• Using automated tools, bots, scripts, or software to interact with the platform in any way not intended for normal player use.
• Engaging in any form of fraud, including chargeback fraud, identity fraud, or collusion with other players.
• Attempting to exploit technical errors, game glitches, or system vulnerabilities for financial gain.
• Depositing funds derived from illegal sources or using the platform for money laundering or any other unlawful purpose.
• Sharing, selling, or transferring your account to another person.
• Attempting to access the accounts of other players or any part of the iq888 system not intended for player access.

8 Account Suspension and Closure

iq888 reserves the right to suspend, restrict, or permanently close any account at its discretion where it has reasonable grounds to believe that a breach of these terms has occurred, or where continued account activity poses a risk of harm — whether to the player, to other players, or to the integrity of the platform.

• Where an account is suspended pending investigation, the player will be notified and given an opportunity to respond, except where doing so would compromise the investigation.
• If an account is closed due to a confirmed breach of these terms, any bonus balances and bonuses-derived winnings may be forfeited. Real money balances will be handled in accordance with the findings of the investigation.
• Players who wish to close their own account voluntarily may do so by contacting customer support. Any real money balance at the time of closure, net of applicable deductions, will be returned through the player's registered payment method.

Self-exclusion requests are processed promptly. If you request self-exclusion, your account access will be restricted for the period you specify, and re-activation before the period ends is not permitted.

9 Privacy and Data

iq888 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you confirm that you have read and understood how your data is collected, used, and stored.

• Personal data collected during registration and KYC verification is used to manage your account, process transactions, and comply with applicable legal obligations.
• iq888 applies SSL encryption across all platform sessions to protect data transmitted between your device and the platform.
• iq888 does not sell personal data to third parties for marketing purposes.

For full details on data handling, retention, and your rights regarding personal data, please refer to the Privacy Policy.

10 Limitation of Liability

To the maximum extent permitted by applicable law, iq888 shall not be liable for any indirect, incidental, consequential, or punitive losses arising from your use of the platform, including but not limited to losses resulting from technical faults, service interruptions, or delays in transaction processing.

• iq888 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical issues, or factors outside our control may result in temporary unavailability.
• iq888 is not responsible for losses arising from a player's failure to maintain the security of their own account credentials.
• Nothing in these terms excludes liability for fraud, personal injury caused by negligence, or any other liability that cannot be excluded by law.

By using iq888, you acknowledge that real money gaming involves financial risk and that losses are a possible and foreseeable outcome of participation.

11 Changes to These Terms

iq888 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Where changes are material, we will make reasonable efforts to notify active players through the platform or by email.

Your continued use of the platform after an update to these terms constitutes your acceptance of the revised version. If you do not agree with a change, you should stop using the platform and contact support to arrange closure of your account.

12 Contact and Queries

If you have any questions about these Terms and Conditions, or if you believe an error has been made in relation to your account or any transaction, please contact our customer support team. Support is available 24 hours a day, seven days a week.

For frequently asked questions and general guidance on using the platform, visit the FAQ page. For information on account security and privacy, refer to the Privacy Policy.